Privacy policy

We welcome you to our website and appreciate your interest in our company. We take the protection of your personal data very seriously. We process your data in accordance with the applicable legal provisions for the protection of personal data, in particular the EU General Data Protection Regulation (EU GDPR) and the country-specific laws applicable to us. With the help of this data protection declaration, we inform you comprehensively about the processing of your personal data by Gedicom and the rights to which you are entitled.

Personal data is the information that makes it possible to identify a natural person. This includes in particular your name, date of birth, address, telephone number, e-mail address but also your IP address. Anonymous data exists if no personal reference to the user can be established.

Responsible body and data protection officer

17 bis rue du Chemin Vert
94100 Saint-Maur-des-Fossés
Contact data protection officer

Your rights as a data subject

First of all, we would like to inform you here about your rights as a person concerned.
These rights are standardised in Articles 15 – 22 of the EU GDPR. This includes:

  • The right of access by the data subject (Art. 15 EU GDPR),
  • The right to erasure (‘right to be forgotten’) (Art. 17 EU GDPR),
  • The right to rectification (Art. 16 EU GDPR),
  • The right to data portability (Art. 20 EU GDPR),
  • The right to restriction of processing (Art. 18 EU GDPR),
  • The right to object to data processing (Art. 21 EU GDPR).

To assert these rights, please contact us: The same applies if you have questions about data processing in our company or would like to revoke a given consent. You also have a right of appeal to a data protection supervisory authority.

Rights of objection

Please note the following in connection with rights of objection: If we process your personal data for the purpose of direct marketing, you have the right to object to this data processing at any time without giving reasons. This also applies to profiling in so far as it is connected with direct advertising.

If you object to the processing for direct marketing purposes, we will no longer process your personal data for these purposes. The objection is free of charge and needs no particular form. If possible, address it to:

In the event that we process your data to safeguard legitimate interests, you can object to such processing at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions.

We will then no longer process your personal data unless we can prove compelling reasons worthy of protection for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims.

Purposes and legal bases of data processing

The processing of your personal data complies with the provisions of the EU GDPR and all other applicable data protection regulations. Legal bases for data processing result in particular from Art. 6 EU GDPR. We use your data for business initiation, to fulfil contractual and legal obligations, to execute the contractual relationship, to offer products and services and to strengthen the customer relationship, which may also include analyses for marketing purposes and direct advertising.

Your consent to data processing can also constitute a data protection law permission regulation. Before giving your consent, we will inform you about the purpose of data processing and your right of revocation.

If the consent also refers to the processing of special categories of personal data, we will expressly point this out to you in the consent. Processing of special categories of personal data in accordance with Art. 9 of the EU GDPR only takes place if this is required by legal regulations and there is no reason to assume that your legitimate interest in the exclusion of processing prevails.

Passing data to third parties

We will only pass on your data to third parties within the framework of legal regulations or with appropriate consent. A transfer based on your consent can be made to the respective providers, particularly in connection with the use of cookies requiring consent. Otherwise, data will not be passed on to third parties unless we are obliged to do so by mandatory legal provisions (transfer to external bodies such as supervisory authorities or law enforcement authorities) or authorised. In any case, we conclude the necessary data protection agreements or use other suitable instruments as a basis.

Recipients of data / categories of recipients

Within our company, we ensure that only those persons receive your data who need it to fulfil their contractual and legal obligations.

In many cases, service providers support our specialist departments in fulfilling their tasks. The necessary data protection agreements have been concluded with all service providers.

Transfer to a third country / Intention to transfer to a third country

Data will only be transmitted to third countries (outside the European Union or the European Economic Area) if this is necessary for the performance of the contractual obligation, is required by law or you have given us your consent.

We can transfer your data to a service provider or to group companies outside the European Economic Area. Compliance with data protection is ensured by an adequacy decision by the European Commission (Switzerland) or the conclusion of EU standard contractual clauses on data protection based on the model of the European Commission.

Data storage time

We store your data as long as it is needed for the respective processing purpose. Please note that numerous retention periods require that data must be stored longer. This applies in particular to commercial or tax storage obligations (e.g. French Commercial Code, Fiscal Code, etc.).

If there are no further storage obligations, the data will be routinely deleted once the purpose has been achieved. In addition, we may retain data if you have given us permission to do so or if legal disputes arise and we use evidence within statutory limitation periods.

Secure transmission of your data

In order to protect the data stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we use appropriate technical and organizational security measures. The security levels are continuously checked in cooperation with security experts and adapted to new security standards. The data exchange from and to our website is always encrypted. We offer HTTPS as the transmission protocol for our website, in each case using the current encryption protocols. Only we can decrypt this data. It is also possible to use alternative communication channels (e.g. by post).

Obligation to provide the data

Various personal data are necessary for the establishment, execution and termination of the obligation and the fulfillment of the associated contractual and legal obligations. The same applies to the use of our website and the various functions it provides.

We have summarised the details for you in the above point. In certain cases, data must also be collected or made available on the basis of legal regulations. Please note that it is not possible to process your request or to perform the underlying obligation without providing this data.

Categories, sources and origin of data

The context determines which data we process: This depends on whether you enter an enquiry in our contact form, whether you send us an application or submit a complaint. Please note that we may also make information available separately at a suitable location for special processing situations.

When you visit our website, we collect and process the following data:

  • Information about the website from which you are visiting us
  • Web browser used
  • Information about the websites you visit on our site, including date and time

These data are stored in accordance with Art. 6 paragraph 1 letter F EU GDPR.

In the context of a contact inquiry we collect and process the following data:

  • Firm
  • Surname, first name
  • Phone number
  • Email adresse
  • Contact Subject
  • Contact message

Automated individual decisions
We do not use purely automated processing processes to bring about a decision.

Cookies / User profiles / Web tracking procedures (Art. 6 para. 1 lit. f EU GDPR / Art. 6 para. 1 lit. a EU GDPR with consent)

When you visit this website, certain information is processed on the basis of our legitimate interest in technically flawless and secure website operation. This information is required, for example, to identify your computer and its browser program or mobile devices that you use to surf the Internet, so that our site can run on all browsers and on mobile devices as well as desktop computers (see ” Technical cookies “, see below). This is ensured by installing text files, so-called “cookies”.

Our Internet pages use so-called cookies in several places. They serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser (locally on your hard drive). These cookies enable us to analyse how users use our websites. In this way we can design the website content according to the visitor’s needs. In addition, cookies enable us to measure the effectiveness of a particular ad and to have it placed depending, for example, on the user’s thematic interests. Most of the cookies we use are so-called “session cookies”. These are automatically deleted after your visit. Permanent cookies are automatically deleted from your computer after they expire (usually after six months) or if you delete them yourself before they expire. Most web browsers automatically accept cookies. However, you can usually change the settings of your browser if you prefer not to send the information. You can still use the offers on our website without restrictions (exception: configurators).

We would like to tailor the content of our websites as precisely as possible to your interests and in this way improve our offer for you. In order to identify usage preferences and particularly popular areas of the websites, we use the following analysis tool(s):

Technical Cookies

These cookies are closely related to the visit of the website and guarantee a normal use of the website. Among other things, these allow you to measure your settings (language choice or size of font used), detect the computer or mobile device when a new connection is established, and manage a browser session (a continuous connection to the area through your computer Login data is protected for the entire duration of the browser session). They are also used for statistical purposes to improve the service and use of the website by the user.

Third-party Cookies

These cookies by third parties are installed on the website. This category includes cookies from Google Analytics, which are used for statistical purposes in an aggregated and anonymous form in order to analyze visits and the progress of users on the website.
Google Analytics Universal
This website uses Google Analytics, a web analysis service by Google Inc. (“Google”). Google Analytics uses “cookies”, text files that are saved on your computer and allow your use of the website to be analysed. The information about your visit collected by the cookie is generally transferred to a Google server in the USA and saved there. If this website has activated IP anonymisation, Google first abbreviates your IP address within member states of the European Union or in other signatory states of the Agreement on the European Economic Area. The full IP address will only be transferred to a Google server in the USA and abbreviated there in exceptional cases. Google will use the information collected on behalf of the website operator to evaluate your use of the website, to compile reports about your activities within this site and to provide further services for the website operator related to use of the website and Internet use. Google will under no circumstances associate the IP address transmitted by your browser within the operations of Google Analytics with other Google data. You can prevent cookies from being installed by entering the corresponding settings in your browser software. However, please note that in this case you may not be able to use the complete range of functions of this website to their full extent. You can also prevent Google from recording and processing the data related to your website visit (including your IP address) generated by the cookies by downloading and installing the browser plugin from the following link. The current link is

Cookies used for marketing purposes

These are cookies that are installed on the website to provide you with content and offers tailored to those preferences that can be inferred from the information on the websites visited (for example, a visit to a page on this website).
Google Ads
On the basis of our legitimate interest we use the Google Marketing Services online advertising programme “Google Ads”.

Our website uses Google Conversion Tracking. If you have reached our website via an advertisement sent by Google, Google Ads will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on a Google-served ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not expired, we and Google may recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can not be tracked through the websites of advertisers. The information gathered using the conversion cookie is used to generate conversion statistics for Ads advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive any information that personally identifies users.

Our website integrates features of Google Ads. Google Ads allows us to show ads on both Google and Google Network search engine results. Google Ads sets certain keywords that will display an ad on Google’s search engine results only when the search engine performs a keyword-related search. In the Google Network, the ads are distributed through an algorithm to the keyword relevant Internet pages. Provider of Google Ads is the Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.

If you do not want to participate in the tracking, you can refuse the required setting of a cookie – for example, via a browser setting that generally deactivates the automatic setting of cookies or set your browser to block cookies from the domain “”. Please note that you are not allowed to delete opt-out cookies as long as you do not want to record measurement data. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again. Diese Informationen sind zum Beispiel erforderlch, um Ihren Computer und sein Browser-Programm oder mobile Endgeräte, die Sie zum surfen im Internet verwenden zu identifizieren, damit unsere Seite unter allen Browsern und auf Mobilgereäten, wie auch Desktop-Computern lauffähig ist (vgl. „Technische Cookies“, s.u.). Dies wird durch die Installation von Textdateien, sogenannte “Cookies”, sichergestellt.

Google’s remarketing feature will reach people who have already visited our site. This allows us to present our advertising to target groups who are already interested in our products or services.

Google Tag Manager
In addition to this, we use the “Google Tag Manager” to integrate Google analysis and marketing services into our website and to manage these services. Google’s Tag Manager is a solution which allows us to manage website tags via a user interface. The Tag Manager tool, which implements the tag, is a cookie-less domain and does not gather personal data. The tool does, however, trigger other tags which can, in certain circumstances, gather data. Google Tag Manager does not, itself, access this data. If domain- or cookie-level deactivation has been carried out, then this will apply to all tracking tags implemented by Google Tag Manager. For more information see the service’s use guidelines.

For more information on Google data use for marketing purposes, visit the following site map: Google’s data protection declaration can be viewed at

If you would like to object to interest-related advertising by Google Marketing Services, then use the setting and opt-out options provided by Google at:

Social plugins for social networks

We use social media plugins on our website. Plugins are small programmes or programme packages which can be used to edit and expand software in line with personal needs.

The basic versions of applications such as web browsers, programs for processing graphic content or programs for playing media help to ensure that functions needed by the user can be executed.

Our website includes links to our social media profiles on the following social media networks:

  • YouTube, a Google Inc. service, 1600 Amphitheatre, Parkway, Mountain View, CA 94043, USA

When you visit our website and use one of the social plugins included on the site, your browser will establish a direct connection to the social media network’s server. This provides the network with the information that you have visited our website using your IP address and clicked the link. If you click a link to a network while logged on to your account with that network, then our site content can be linked to your profile with the network. This means that the network can directly assign your visit to our website to your user account, thus providing us with your personal data such as name, email, location, list of friends and profile picture. This data allows us to offer certain features on our site. If you would like to prevent this, then you should log off before you click any such links. An assignment will definitely take place if you log on to the relevant network after clicking the link.

If you are logged on to a social network via your user account when visiting our website, then the relevant provider can also assign the visit to the site to your user account. If you interact with a plugin the corresponding information will also be sent directly to the relevant operator’s servicer in the USA, where it will be stored. The information will also be published on the relevant social network via your user account and shown to your contacts.

Even if you are not logged on to plugin provider’s network when visiting our website, the data gathered by the plugins may, in certain circumstances, be assigned to your corresponding user account. Plugins install a cookie with an identifier every time the website is visited. Since your browser transmits this cookie unrequested to the relevant provider’s server every time you connect to the server, the social networks could, in theory, use this information to create a profile which shows which website the user to whom the identifier applies visited. It could then be possible to subsequently assign the identifier – for example when the user later logs on with the provider – to an individual.

Over and above this, you can use the “Block third-party cookies” option in your browser settings to prevent your browser from sending cookies to the relevant social network server. If you use this setting it may, under circumstances, be the case that not only the plugin no longer functions but also other cross-site features of other providers.

For more information about the purpose and scope of data gathering and about further processing and use of your personal data see the relevant provider’s privacy information. It also includes more detailed information on your corresponding rights and settings options to protect your privacy as well as on your rights to object to the creation of user profiles:

Contact form / Contact by e-mail (Art. 6 par. 1 lit. a, b EU GDPR)

There is a contact form on our website which can be used for electronic contact. If you write to us using the contact form, we will process the information you provide in the contact form to contact you and answer your questions and requests. Here, the principle of data economy and data avoidance is observed, in that you only have to provide the data that we absolutely need to contact you. These are your e-mail address and the message field itself. In addition, your IP address is processed for technical reasons and for legal protection. All other data are voluntary fields and can be entered optionally (e.g. for more individual answers to your questions).

If you contact us by e-mail, we will process the personal data provided in the e-mail solely for the purpose of processing your inquiry. If you do not use the offered forms to contact us, no further data will be collected.

Advertising for existing customers (Art. 6 para. 1 lit. f EU GDPR)

Gedicom is interested in maintaining the customer relationship with you and sending you information and offers about our products / services (specifying advertising purposes). Therefore, we process your data in order to send you relevant information and offers by e-mail. If you do not wish to do so, you can object at any time to the use of your personal data for the purpose of direct marketing; this also applies to profiling insofar as it is connected with direct marketing.

If you file an objection, we will no longer process your data for this purpose. The objection can be made free of charge and free of form without giving reasons and should be sent by e-mail to or by post to Gedicom 17 bis rue du Chemin Vert 94100 Saint-Maur-des-Fossés, France.