Alerting System
The Alerting System is available in SaaS mode, so that you can activate the crisis unit, inform stakeholders (emergency services, etc.) and inform and alert the population (employees, citizens, etc.) through all available communication channels.
It enables all communication processes to be carried out automatically thanks to a library of scenarios, a synchronised database and real-time monitoring of information and alert campaigns.
Multi-channel platform
A Global Support
Proprietary technology delivered in SaaS mode
All our solutions are developed and monitored in-house by our team of engineers. Applications are hosted and managed in Gedicom’s secure infrastructure.
The Software as a Service (SaaS) mode allows you to adapt our services to your needs, to secure access, and to benefit from all the latest software and hardware updates.
Highly secure and available infrastructure
All data is stored in databases located in two geographically remote sites in France which communicate through very high-speed links. Platform servers are hosted by Equinix, the international specialist in managing highly secure environments (ISO 27001 certified). All hardware is entirely redundant and
shares the workload.
Each of Gedicom’s services boasts an availability rate superior to 99.9%. Telephone lines are entirely dedicated to Gedicom’s professional services and linked to several telephone companies.
A high-qualified team dedicated to our clients
For each customer, we assign a project manager as the
privileged technical contact. Project managers share their analysis, expertise and advice for an optimal use of the service.
Additionally, 24/7 support is provided by Gedicom engineers to assist users.
The on-call team is systematically notified when an alert
campaign is triggered.